Team ITS is an information technology consulting company that understands small business needs. We have over 90 years of collective experience in providing small businesses with outstanding technical support and we want you to benefit from our experience. Team ITS are specialists in installing, managing and maintaining all manner of computer hardware found in business today. We can plan, provision, install and maintain any hardware you use in day-to-day business.
Team ITS staff are certified Microsoft Specialists
- Operating systems (Windows Vista through Windows 10)
- Office Productivity (Microsoft Office 2003 through 2016)
Team ITS can also provide their expertise in installing, configuring and troubleshooting other software.
We know that stakes are high for small businesses when it comes to computer security, and we are here to offer enterprise level solutions at prices that your business can afford. We care about protecting our customers and ensuring their success.
President, Mike Miller, Senior IT Consultant
Being an expert in the industry for thirty-two years, Mike has gained enterprise experience supporting environments of 1200 production servers with 20,000 concurrent users down to 2-3 user small businesses. In 2011, he took on the big task of starting the IT Department at West & Company, LLC, transforming their environment of eight offices and 70-80 users with state of the art technology solutions that dramatically improved network, server and internet stability and maximized staff production. He continued to provide consulting services to thirty-five outside clients as well. Mike is intimately familiar with the concerns and challenges of small businesses. His focus has been small to medium businesses of 100 users and under for the last several years. He considers his expertise of maximizing an array of enterprise class solutions that can be implemented within each client’s budget, large or small and he knows how to deliver.
Vice-President, Eric Kline, Virtualization and Automation Expert
Eric has a degree in Network Administration, as well as a second in Computer Programming. While attending college with a full schedule, he also had a full time job assisting Mike Miller maintaining seventy-five users through the IT Department at West & Company, LLC and assisting Mike with providing consulting and support services to thirty-five outside clients as well. Eric is a well-equipped problem solver. He is well versed in enterprise class technology and is the backbone to keeping TEAM ITS, LLC, LLC’s clients support requests solved and their businesses running.
IT Network/System Administrator Gary Downey
Gary is another important member of our TEAM. He comes to us with 11 years in the IT Consulting field and many certifications including CompTIA A+, CWNP Certified Wireless Technology Specialist, TestOut PC Pro Certification and the ink is still wet on his latest accomplishments; becoming a Kaseya Certified Administrator. He is responsible for deploying and automating our managed services offerings to our clients. Gary graduated from Ivy Tech with an Associate Degree in Applied Science.
Office Manager, QuickBooks Trainer Katie Wright
Katie started as the bookkeeper in June 2018. Being able to keep up with Mike, Eric and the rest of the team, it became clear Katie was a perfect fit. Duties such as Receptionist, Bookkeeper and Inventory Manager changed Katie’s role quickly to that of Office Manager. Katie came to TEAM ITS, LLC with multiple certifications from Lakeland college and years of office administration experience. Katie has a huge responsibility of trying to keep everyone organized, on schedule and where they need to be during the hectic daily schedule. Katie is an expert in QuickBooks and Payroll and provides QuickBooks consulting support for our clients as well.
Billing Specialist, Becky Stewart
Becky Stewart joined the TEAM in February as our billing specialist. She has been doing accounting and billing functions since 2004 serving in various capacities from billing clerk to office administrator. Becky is originally from Charleston and attended Lakeland College. Every aspect of the customer experience is important at TEAM ITS, LLC. Becky’s role is to streamline and improve the efficiency of our billing process, AR, and Statements as well as Customer Service needs.
Marketing Manager, Mindy Browning
Mindy joined TEAM ITS, LLC in January 2018 as the Digital Content Manager. Her job has evolved to marketing manager and digital media specialist. Her certification in Digital Medial Marketing gives her the expertise to help you move your online presence forward as well. Mindy’s first encounter with TEAM ITS, LLC was as a customer. She believed in the TEAM’s vision and chose to bring her unique talents to the table to help move TEAM ITS, LLC forward.